This Privacy Policy ("Policy") outlines how Host Asia Hosting Ltd., a company registered in Colombo, Sri Lanka with the address: 10/1 Ekwatta Road, Mirihana, Nugegoda, Sri Lanka ("Host Asia," "we," "us," "our"), processes personal data. This Policy applies to individuals ("data subjects," "you," "your") who visit our website (the "Site") and/or use the services and products provided through the Site ("Services").
Definition: Individuals who visit our Site. Note that websites hosted by us but operated by our Customers are not included in this definition. Our Site may contain links to third-party websites, which are not under our control.
Types of Personal Data:
Contact Information: Scheduled maintenance;
Log Files: IP address, referral URL, exit URL, browser software, operating system, date/time, and clickstream data.
Website Analytics: Data about your use of our Site, such as pages visited and time spent on each page, collected via cookies and similar tracking technologies.
Definition: Individuals who enter into an agreement with us for the provision of Services.
Types of Personal Data:
Account Information: Scheduled maintenance;
Log Files: Name, legal entity details, address, phone number, email address, language preferences, IP address, payment and billing information, and optional social media account details.
Other Data: Personal data provided through support interactions and identity verification documents if account access is lost.
Definition: Individuals who access or administer our Services on behalf of Customers.
Types of Personal Data:
User Information: Name, address, phone number, email address.
Log Files and Website Analytics: As described for Website Visitors.
Definition: Owners of domain names registered with us.
Types of Personal Data:
Ownership Information: Name, legal entity details, address, phone number, email address, domain name, name server IP address, etc.
Definition: Individuals who visit, access, use, or interact with our Customers’ websites.
Types of Personal Data:
Log Files: IP address, domain name, request details, user agent, referrer, etc.
Definition: Participants in our Affiliate Program
Types of Personal Data:
Account Information: Name, date of birth, legal entity details, address, phone number, email address, IP address, payment information.
Log Files and Website Analytics:As described for Website Visitors.
Other Data: Communication data and publicly available information about the Affiliate.
Definition: Individuals participating in events, raffles, surveys, campaigns, and other promotions.
Types of Personal Data:
Contact Information: Name, email address, address, phone number, social media username.
Other Data: Image and voice if recorded, log files, and website analytics data as described for Website Visitors.
Definition: Potential customers, potential affiliates, third parties in disputes, complainants, inquirers, social media followers, etc.
Types of Personal Data:
Contact Information: Name, legal entity details, email address, address, phone number, social media username.
Other Data: Communication data, voice recordings, images, and publicly available information.
We collect data directly from you, as well as from publicly accessible sources (e.g., trade registers, social media) and trusted third parties (e.g., affiliates, marketing and security service providers).
We process personal data based on the following legal bases:
Performance of a Contract: To provide, administer, and secure the Services, and fulfill our contractual obligations.
Legitimate Interest: To maintain and secure our Site and Services, prevent fraud, handle inquiries, improve Services, and for statistical purposes.
Consent: For marketing communications and promotions. You can withdraw consent at any time via account settings or the unsubscribe link in emails.
Legal Obligation: To comply with legal requirements, court orders, and regulatory requests.
We use cookies and similar technologies to collect data, personalize your experience, and fulfill our contractual obligations. Detailed information and preferences can be found in our Cookie Policy.
We may share your data:
To Provide Services: With third-party service providers and partners, including payment processors like Direct Pay (Direct Pay) and technology providers like Google.
For Business Operations: With companies in the Host Asia Group, business partners, contractors, auditors, and consultants.
To Comply with Laws: With authorities and legal entities as required.
In Business Transactions: With entities involved in business reorganizations or acquisitions.
With Your Consent: With third parties as directed by you.
We use SSL encryption, strong authentication, and other security measures to protect your data during transmission and storage. Despite these measures, no online transmission is completely secure.
We collect data directly from you, as well as from publicly accessible sources (e.g., trade registers, social media) and trusted third parties (e.g., affiliates, marketing and security service providers).
We retain your data only as long as necessary to fulfill the purposes for which it was collected. Client Area account information is typically deleted two years after account closure.