Does Host Asia help me to develop my website?
As Sri Lanka’s leading web hosting company, Host Asia provides comprehensive support for managing your hosting account. Whether you encounter any issues or need assistance, our specialists are here to help. Additionally, Host Asia offers convenient options for website development:
- Website Builder: You can create your own website without any coding knowledge using Host Asia’s website builder. It’s user-friendly and empowers you to design your site effortlessly.
- WordPress Optimized Hosting: If you prefer WordPress, Host Asia’s optimized hosting allows you to set up WordPress with just one click. Explore a variety of themes and customizations to make your website uniquely yours.
Feel free to explore these options, and if you have any more questions, don’t hesitate to ask!
Do I have to purchase a domain name as well?
When you choose Host Asia’s web hosting plans, you don’t necessarily have to purchase a separate domain name. Some of our hosting plans include a free domain. If you already have a registered domain, you can easily point it to the Host Asia server or use your existing domain with our hosting services.
While hosting and domain names are distinct services, using the same provider simplifies management. If you’re interested in transferring your existing domain to Host Asia, feel free to reach out to our support team. We’re here to assist!
Can I upgrade my hosting plan as my website grows?
Absolutely! At Host Asia, we offer flexible hosting services. If your current hosting can’t handle your website’s growth, we recommend upgrading. Start with our basic, affordable plans, and when your site outgrows its current hosting, we’ll guide you to a better plan. No need to overspend upfront!
Is Host Asia hosting really secure?
Host Asia takes security seriously, implementing several measures to protect your hosting experience:
- Firewalls: Our servers have standard firewalls in place.
- BitNinja, CageFS, and 2FA: We use advanced security software like BitNinja and CageFS. Two-Factor Authentication (2FA) adds an extra layer of security.
- IMUNIFY360: This malware scanning tool provides real-time protection.
- CageFS Isolation: It prevents attackers from accessing the server and ensures user isolation.
- Brute-Force Protection: Our technology guards against unauthorized access attempts.
Your hosting account is in good hands!
How is the technical support at Host Asia?
Host Asia takes pride in its exceptional customer support. Our support team consistently receives excellent reviews and ratings from clients on platforms like Google, Trustpilot, HostAdvice, HostReview, and WPBlogging. HostAdvice has even commended our customer support. Here’s what you can expect:
Here’s what you can expect:
- Availability: We’re here 24/7, every day of the year. No matter the time or issue, chat with us, and we’ll respond promptly.
- Well-Trained Team: Our support staff is knowledgeable and provides precise responses to help you resolve any hosting-related queries.
- Email Support: Reach out to us at sales@hostasia.lk for additional assistance.
- Knowledgebase and Tutorials: Explore our extensive knowledgebase, blogs, and video tutorials for troubleshooting tips.
Your satisfaction is our priority!
Do you offer a money-back guarantee?
We offer a 30-day money-back guarantee.
Keep in mind that this guarantee applies only to customers with shared, reseller, and WordPress hosting packages. It does not cover VPS servers, domain registration/transfer/renewal, cPanel, Plesk, control panels, LiteSpeed, Softaculous, cloud services, dedicated servers, paid support, SSL certificates, Sitelock, SpamExperts, WHMCS, Windows OS, SQL, G Suite, Office 365, or any other paid licenses.
Feel free to reach out if you’d like more information. Our team is here to assist you until you’re satisfied!
What is your uptime guarantee?
Our uptime guarantee is 100%. Our aim is to keep your website operational 24 hours a day, 7 days a week, and 365 days a year.
While some hosting providers promise even higher uptime, such as 100% or 99.99%, they may occasionally face challenges due to routine maintenance. Keep in mind that no hosting service can completely eliminate downtime. Data centers occasionally require maintenance to ensure optimal performance.
Will you assist me with website hosting?
If you have any questions, feel free to reach out to our support team. And if you run into any issues, don’t hesitate to contact us. We’re here to make sure you have a great hosting experience!
I have a website with a different host, can I transfer its hosting to Host Asia?
We’d be thrilled to welcome you to Host Asia. To transfer your website hosting, simply reach out to our technical support via email at sales@hostasia.lk or through our live chat. Share the login details for your existing website, and we’ll handle the migration process for you. Best of all, website migrations are completely free at Host Asia!