How to Create a Business Email in cPanel for Sri Lankan Businesses

If you are running a business in Sri Lanka, using a free email address like [email protected] might not look professional to your clients. Having a custom business email with a .lk or .com.lk extension (like [email protected]) builds local trust and makes your brand look highly professional.

The good news is, if you have a web hosting plan with cPanel (like our Host Asia packages), creating a business email is completely free and takes less than 2 minutes!

Here is a simple, step-by-step tutorial on how to create your new professional email account in cPanel.

Step 1: Log in to your cPanel Account

First, you need to access your cPanel dashboard. You can easily do this by logging into your Host Asia client area and clicking on your active hosting service, then selecting "Login to cPanel".

Alternatively, you can simply type yourdomain.lk/cpanel in your web browser.

Step 2: Locate the Email Accounts Section

Once you are logged into your cPanel dashboard, scroll down to the Email section and click on the Email Accounts icon.

Step 3: Click on the + Create Button

In the Email Accounts menu, you will see a list of any existing email addresses you have. To make a new one, navigate to the right side of the screen and click on the blue + Create button.

Step 4: Fill in your Email Details

Now, you need to set up your email address. Follow these simple instructions on this page:

Step 5: Finalize and Create

Once you have entered your desired username and a strong password, scroll down to the bottom of the page and click the + Create button.

Congratulations! You have successfully created your professional business email.

Step 6: How to Access and Read Your Emails (Webmail)

Now that your email is ready, how do you check your inbox? It's very simple:

The system will take you to the Webmail interface. You will be asked to choose a webmail client. We highly recommend clicking on Roundcube, as it is very user-friendly and looks just like standard email platforms like Gmail.

Pro Tip: You can always access your webmail directly without logging into cPanel by visiting yourdomain.lk/webmail in your browser!